Monday, August 25, 2008
My last Blog spoke about the need to be more innovative in how conferences are managed. It is very difficult for staff and volunteers to break the mould. It is always easier to introduce small, incremental change. The best place to start on the Innovation Journey is to engage the conference participants. At the American Society for Quality’s World Conference I held two back-to-back concurrent sessions focussed on how to create an “ideal” conference for them. I needed a full morning to do this, hence the need for back-to-back sessions. When published in the conference brochure, it was certainly a different type of session from all of the others. Nevertheless, 150 people showed up. Wow!!! My next Blog will explain how I managed the session.