Quality Management never really died. It evolved. Rather than being relegated as a position title or a department, it has been infused into the way everyone works in every single position within their organizations. Quality is about products and services. It is about people and processes.
Quality management has become a critical element contributing to the successful development of innovations. It is now integrated into project management. Successful projects have clear quality processes, tools and templates. Quality management is well, alive and living in organizations today and in the future.
Tuesday, February 15, 2011
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